According to a survey by Honeywell, a significant majority of retailers, including those in the US, are planning to invest more in artificial intelligence (AI) technology to improve operational efficiency and employee skills. The survey found that over 80% of retailers plan to increase their use of AI, with 35% expecting to make a significant investment. This move is aimed at adapting to changing consumer behaviors and enhancing the shopping experience for customers.
https://www.prnewswire.com/news-releases/honeywell-research-reveals-more-than-80-of-retailers-plan-to-increase-ai-capabilities-in-their-operations-in-2025-302346388.html