Chatbots Face EU Regulatory Scrutiny

May 15, 2024

Companies like OpenAI, which developed ChatGPT, are struggling to comply with EU law regarding data processing about individuals. The lack of transparency and accuracy in chatbot results raises concerns about their use for generating personal data. OpenAI is facing investigations from multiple authorities, including the Italian data protection watchdog and the European Data Protection Board (EDPB). The European Commission is also examining Microsoft’s investment in OpenAI to ensure compliance with EU competition rules.